Terms and conditions

Your information will not be made available to third parties but will only be used to inform you monthly about services, news, and work of Total Design through a digital newsletter.

Total Design and/or third parties are not liable for any damages, direct and/or indirect arising from or otherwise related to these emails.

Total Design cannot be held liable in any way for the incorrect sending, receiving, or processing of the upload and e-mail messages.

You can unsubscribe from the newsletter at any time by clicking the unsubscribe link in the newsletter.

More information can be found in our privacy and cookie statement and if you have any questions please contact

Privacy Policy & Security at Total Design

Since May 25, 2018, everyone must comply with the General Data Protection Regulation (AVG). The regulation contains extensive obligations for businesses and strengthens the rights of individuals whose data is processed.
At Total Design, therefore, we are committed to the proper protection and security of persons, resources, information, and privacy. To this end, we have designed our organization and systems to the best of one’s ability. Every day we make an effort to properly apply the rules for protection and security. For our customers. For ourselves.
We have taken appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. For example, our website has an SSL certificate to ensure that your personal data does not fall into the wrong hands and we have a certified supplier for hosting our website.

Processing and storage
We only process personal data if it is for a specific purpose. For example, to contact you by telephone or e-mail. Or to carry out an assignment based on an agreement. We store data no longer than is strictly necessary to realize the purposes for which they were collected. If no agreement is concluded, we do not retain data for longer than two years.

Provision to third parties
We do not provide personal data to third parties for marketing purposes. Only when necessary for the execution of an order or to comply with a legal obligation, data are exchanged with third parties.

Google Analytics
We use Google Analytics to investigate how users use our website. General visit data including the IP address of devices, the time of retrieval, and data sent by browsers are tracked. We use this data to analyze visit and click behavior to improve our website’s functioning.
This data is anonymized as much as possible and is not provided by us to third parties. However, Google transfers the obtained information to servers in the United States and stores the data. We have not given Google permission to use the information for other Google services. Google may, however, provide the obtained data to third parties if the company is legally required to do so or if other parties process the information on behalf of Google. Total Design does not influence this. More information can be found in the privacy policy of Google. Here you will also find the privacy policy of Google Analytics.

For creating and sending newsletters, we use MailChimp. This online marketing platform is part of The Rocket Science Group LLC, based in the United States. The personal data of newsletter subscribers are added to MailChimp’s database. This data is processed when newsletters are sent. In addition, MailChimp makes use of web beacons. These beacons are included in the email newsletter and keep track of, among other things, whether and when the email is opened, and which links readers click on. (Opt-out: unsubscribe by clicking the unsubscribe link at the bottom of the newsletter). View MailChimp Privacy Statement.

To gain insight into who visits our website, we use LeadBoxer.
We activate this functionality only after you have agreed to the cookie permission pop-up. View Privacy Statement LeadBoxer.

Cookies are small text files stored on the device you use to visit a website that stores information about (your visit to) these websites. Our website uses different types of cookies. For example, for ease of use session cookies are used to remember visitor input and choices (e.g. choice of language). Because the session cookie records which parts of the website are viewed during a visit, we can adjust our website accordingly. Session cookies are automatically deleted from the device used as soon as the browser is closed. A comprehensive list of the cookies that are placed can be found in the cookie statement.