PostNL

Reporting
PostNL

Annual Report 2025

Challenge

As longterm reporting partner, TDCascade has supported PostNL for over five years in the continuous development of its corporate reporting, where concept, design and technology come together. For the 2025 Annual Report, the key challenge was to further refine the existing reporting foundation while migrating to Workiva as the central reporting platform.

Together with PostNL and Workiva, TDCascade explored how the design capabilities within the tooling could be expanded towards a richer visual palette, without compromising efficiency or control. The challenge was to strike the right balance between ambition and feasibility: innovating and digitalising the report, while keeping the production and publication process manageable, scalable and futureproof.

Idea

Starting from this balance, we developed a generic and reusable reporting setup in which Workiva functions as the single source of truth. Content is managed centrally and used both for PDF production within Workiva and, via an API, published directly to the web.

TDCascade translated this setup into flexible design templates, stylesheets and reusable web components, ensuring one consistent design system across channels. This enabled content to be published simultaneously in different formats, while remaining fully editable and aligned.

In parallel, a bespoke reporting website was developed, bringing all reporting together in a coherent digital environment. The website combines a central reporting hub with a more indepth online reporting experience.

Result

The endresult is a modular and futureproof reporting environment in which the PDF annual report and the online reporting website are built from one consistent structure. Content is centrally managed, fully editable and reliably published to both PDF and web, ensuring clarity, accessibility and consistency across channels.

Charts and visuals are driven directly by data sheets and remain fully editable within Workiva, enabling efficient and reliable updates. Continuous design reviews throughout the process ensured strong brand alignment, accessibility and design quality.

This integrated publication flow allows content to be managed once and published quickly, accurately and consistently across multiple channels. The generic Workiva integration and modular setup also make the solution easy to further develop and broadly applicable to future reporting needs, providing a sustainable foundation for transparent, datadriven and digital corporate reporting.

View the online reporting website here: https://annualreport.postnl.nl/

New design concept

During the migration and technical exploration, the focus was on improving the reporting process: making it faster, more consistent and more scalable, with greater control over quality, costs and timelines. This modernisation also created an opportunity to realign the design with PostNL’s renewed strategy.

Building on PostNL’s strategic direction towards a digital, sustainable and customerdriven logistics organisation (Connected to deliver what drives us all forward), an overarching concept was developed to connect the core narrative of the report with strategic pillars and supporting case studies. Stories, Q&As and chapter dividers were refined to strengthen visual coherence, recognisability and readability, fully aligned with PostNL’s brand identity.

All design development took place within the boundaries of Workiva, while retaining sufficient flexibility for design review cycles, ensuring efficiency and quality went hand in hand.